Furthermore, Sun Life stated that it had an independent records review conducted by an additional physician. Sun Life’s Disability Buyout Offer. Sun Life has another way of handling claims. If you receive a notice of denial, read it carefully. Fill out the following form Disability Benefit Claims Form. It should explain why the company made its decision and how you can appeal. Part 1: to be completed and signed by the Policy Owner and Insured Part 2: to be completed by the attending doctor at your expense Sun Life long-term disability helps you pay for your monthly living bills and expenses with a monthly payment plan while you are unable to work. Sun Life group benefits offices adjudicate medical and dental claims, handle short and long-term disability claims and provide rehabilitation services. A Sun Life representative will be getting in touch with you through call or email to complete all required information within 2 business days. Disability insurance is designed to replace a portion of your income if you become disabled and are unable to earn an income. In New York, insurance products and prepaid dental products are underwritten or provided by Sun Life and Health Insurance Company (U.S.) (Lansing, MI) ("SLHICUS") or by Union Security Life Insurance Company of New York (Fayetteville, NY), administered by SLHICUS. Plan Member Update (PMU) (920-5800) Use this form to submit a long-duration disability claim. Sun Life Financial sometimes denies claims for disability benefits. What to do if Sun Life Financial denies your claim. 1 For forms which require changes (such as a termination form), contact the Personal Health Insurance administration team at 1-877-SUN-LIFE (1-877-786-5433) with menu options 1 for English. Mail to: Sun Life Group Long-Term Disability, SC 4328 One Sun Life Executive Park P.O. Attending Physician’s Statement – LTD (General) (045-1355-GEN / 045-1356-GEN) 2 If you have medical (non-drug) … Box 81830 Wellesley Hills, MA 02481 Fax to: 781-304-5537; To submit a paper form, follow these steps: Sun Life was unmoved. Changes to the plan such as an address change, adding or removing a dependant or adding or removing a benefit cannot be done on the website. A disability can result from a number of causes, including an injury, a serious illness or a mental health issue. Long-term Disability. When it decides to deny a claim, it notifies the claimant by mail. In a letter dated November 16, 2010, Sun Life again denied the claim for long term disability benefits. Attending Physician Statement – disability claim (020-3485-STD-LTD) Use this medical form to submit a short-term disability claim. In this letter, Sun Life stated that it had reviewed and considered the newly submitted evidence. All group life insurance claims are adjudicated in the Montreal office. 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